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About Us
We are a friendly, modern Practice aiming to provide a caring and professional service, working in partnership with our patients to offer the best possible healthcare.
Pembroke Road Surgery
We value continuity and confidentiality and have a well-established reputation in the local community. Founded over 50 years ago, we are an up-to-date family Practice with a skilled team providing a range of first-class medical services.
We are also a teaching practice with a strong commitment to research and we are always looking to improve services for our patients’ benefit.
Healthwest PCN
Pembroke Road Surgery is part of the Healthwest Primary Care Network (PCN).
Accessibility Needs
We want to get better at communicating with our patients and ensure you can read and understand the information we send you.
If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
Meet our Team
We have 7 GP Partners, 5 Salaried GPs and a team of Practice Nurses and Healthcare Assistants
The Reception Team look after patients, their appointments, prescriptions and all the stuff that flies around, whilst our Admin Team look after the massive amount of administration involved in running a busy, practice.
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Alternatively, if you've had a bad experience we'd also like to know. Please see our complaints procedure.
Our overall CQC Rating was: GOOD
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
SEE THE FULL REPORT