Care Direct
Care Direct is part of Bristol City
Council and is the main way to contact
adult care (Social Services). You could
also contact them if you are concerned
that a vulnerable adult is being abused.
When you contact Care Direct one of
their advisors will ask you about your
situation. They can:
- Give you information and advice
- Tell you about other
organisations that will be able to
help you
If you need further support they will
carry out an assessment over the phone.
They will then either:
- Set up support over the phone
- Refer you to their reablement
service. They provide short-term
support in your own home to help you
be more independent
- Arrange for someone to visit to
carry out a more detailed
assessment. If you need it, they can
help you set up and manage your own
care
How to contact Care Direct:
By telephone:
0117 9222700 during
office hours. There is an answerphone
outside office hours. If your first
language is not spoken English, we use a
telephone interpreting service.
By fax: 0117 9036688
By minicom: 0117 9036689
By email:
adult.care@bristol.gov.uk
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