We are a friendly, modern Practice aiming to provide a caring and professional service, working in partnership with our patients to offer the best possible healthcare.
We value continuity and confidentiality and have a well-established reputation in the local community. Founded over 50 years ago, we are an up-to-date family Practice with a skilled team providing a range of first-class medical services.
We are also a teaching practice with a strong commitment to research and we are always looking to improve services for our patients’ benefit.
Primary Care Networks
What are they?
Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease, or suffer with mental health issues and may need to access their local health services more often.
To meet these needs, practices have begun working together and with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in primary care networks.
Primary care networks build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Clinicians describe this as a change from reactively providing appointments to proactively care for the people and communities they serve. Where emerging primary care networks are in place in parts of the country, there are clear benefits for patients and clinicians.
Our Primary Care Network - Healthwest
Our Primary Care Network is called Healthwest. The four practices that comprise our network are Pembroke Road Surgery, The Family Practice, The Student Health Service and Whiteladies Health Centre. Our network covers nearly 70,000 patients located in Stoke Bishop, Bishopston, Henleaze, Redland, Clifton, Hotwells and Cotham.
Our Primary Care Network staff include Polly Ellison (Business Manager), Will Shipp (Social Prescriber) and Laura Postelnieu (Clinical Pharmacist).
Pembroke Road Surgery
111 Pembroke Road
If you wish to, you can now use the internet to book some appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well.
Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday.
The service is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.
The following services are available to all registered patients: