First Contact Physiotherapist(FCP) Service

Pembroke Road Surgery are proud to support our practice based first contact physiotherapist service. First contact physiotherapists are advanced physiotherapists who are clinically competent to manage and treat musculoskeletal problems which means you may not need to see a GP.

If you are aged 18 or over and need to be seen for a musculoskeletal issue and meet the following criteria you will be offered an appointment with the physiotherapist in the first instance.

Joint pain                     Shoulder pain                          Tendon problems

Muscle pain                 Sports Injuries                         Knee problems

Neck pain                    Soft tissue injuries                   Tennis elbow

Back pain                    Osteoarthritis

Trapped nerves           Sciatica

If you need to be reviewed for an MSK related issue, please complete an e-consult form online. Alternatively, please call your GP practice to book an appointment. Appointments will be arranged either on the telephone to discuss the history of the problem or as face to face where a specialist examination can take place. Please try to focus on one problem in each appointment. 

Useful Resources


CLICK HERE for simple shoulder exercises and stretches you can do at home. This will help ease your shoulder pain and prevent the symptoms returning


CLICK HERE for information on signing up to the ESCAPE-pain programme. This is a recovery and rehabilitation programme of exercises to help people who are suffering with hip and/or knee pain for more than 3 months.


 Versus Arthritis are providing a one-hour telephone call or group session to help people with OA Hip/OA Knee to learn about their condition and find out about the support that is available locally. This is a free service. To book an appointment please CLICK HERE  or telephone 0300 790 0433. People who have used this service have been incredibly positive about the support provided. Bristol, North Somerset and South Gloucestershire Versus Arthritis website has a section on their helpline, their online assistant and information about treatments available for arthritis. They have a page on managing symptoms

Get support with arthritis

Get support with managing your symptoms

Pain Management

Self-help for persistent pain CLICK HERE

Persistent pain and keeping mobile self help CLICK HERE

Information on getting active CLICK HERE