How to register for Patient Access

Patient Access is a great online service for patients aged 16 and over, which allows you to book appointments, order repeat prescriptions and view parts of your medical record. The services is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

See Access to Medical Records for more information on who can apply for access to medical information and ways to do it.


Register at the surgery in person

Step 1. Read this information leaflet

Step 2. Come into the surgery with Photo ID (passport, drivers licence, freedom pass) and request an Online Access Registration Letter from the front desk.

Step 3. The receptionist will generate a Patient Access Pin Document which includes all the information you need to sign up for a Patient Access account online. 

Step 4. Once you have completed the online registration you will have access to online services for booking appointments and ordering repeat prescriptions.

Please note: If you would also like to view parts of your medical record with your online account you must also complete a Detailed Access to Medical Records Application Form and follow the steps outlined on the form when returning.



Register from home and visit the surgery later

You can also register for this service online without visiting your practice by clicking here. This method creates a basic account that allows you to book only one appointment. Using this option requires that you visit the surgery after registering and bring with you two forms of ID - one photo ID such as Passport, drivers licence, freedom pass and also one form of ID with your home address on such as recent utility bill, bank statement. Full List of acceptable ID

Step 1: Enter your post code and click Search.

Step 2: Select your practice and click Continue.

Step 3: Click No to having a registration letter and then click Continue.

Step 3: Enter your personal details and click Continue to complete the registration process.

A the end of the registration, please remember to write down your User ID as you will need this to access your Patient Access account.

Remember: once you've registered online, you will still need to follow the steps outlined in Register at the Surgery so that we can give you full access to your account.



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