New Patient Registration

We are delighted to welcome new NHS patients to our Practice. Our catchment area covers BS8 and parts of BS1, BS6, BS7 and BS9. We do not discriminate on the grounds of race, gender, social class, religion, sexual orientation, appearance, disability or medical condition.

How To Register?

To register as a new patient at the practice. Please follow the registration process below.

Check You Live Within The Boundary Area

Enter your post code to check you live within the practice boundary area

If you are already a patient and are about to move to a new address please let the reception team know by completing our change of details form. They can decide whether or not you are still within our catchment area.

Complete Our Patient Registration Forms

If you live within the boundary area, please complete our new patient registration:

For identification purposes, you will need to upload proof of ID and proof of address at the end of the form. Proof of ID can be a passport or driving licence. Proof of address can be a utility bill (gas, electricity or water) or bank statement – dated within the last 3 months.

All registration applications must be submitted with your NHS number, applications submitted without NHS number may be rejected. If you are unsure whether you have this, please refer to this guidance.

New Patient Registration and Questionnaire

If there is a problem with your registration, we will call or text you within 3 working days. Otherwise, you will automatically be registered with the Practice, and no further contact will be made at this stage.

If you have any queries about the registration process, please do not hesitate to phone the practice and speak to a member of the Reception Team, who will be happy to help you.

If you would like more details about local GP practices, or have any particular concerns about finding a new doctor, go to the NHS Website or call NHS England Customer Care Centre on 0300 311 2233

Temporary Services

If you are ill while away from home or if you are not registered with a Doctor but need to see one, you can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.

To register as a temporary patient simply contact the practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.

Further Information on Temporary Registration

Your Named GP

Pembroke Road Surgery provide all patients with a named 'usual GP' who will have overall responsibility for the care and support that our surgery provides to them. We encourage patients to try and see their usual GP where possible, particularly for ongoing problems.

We need to divide our patients evenly between all of our doctors, so they can manage their workload. Therefore the 'registering GP' rotates from week to week based on each GP's list size. We try to keep families under the same usual GP where possible, so new babies will be registered with their mother's usual GP.

If you wish to be told the name of your usual GP, please ask the reception team when you are next in the surgery.

If you have any questions, or wish to discuss this further with us, please contact us on: 0117 9733790

The NHS App

Pembroke Road Surgery would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

FIND OUT MORE AND DOWNLOAD THE APP