ONLINE ACCESS

Online Access can only be granted to patients aged 16 years and over, not third parties.

The NHS App and Patient Access are two online services available to patients. You will find they save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and frequent prescriptions.

Both online services are quick, easy and convenient to use from a smartphone, tablet or computer, and can be accessed 24 hours, 7 days a week.

NHS COVID PASS

If you're aged 16 or over*, you can get a digital NHS COVID Pass for travel. People under 16 may need to show a negative test result.

Please see the NHS page below for more information on how to get a digital NHS Covid Pass 

HOW TO GET A DIGITAL NHS COVID PASS

*The practice can issue a letter confirming the vaccination status of patients aged under 16. Please contact the practice for more details.

NHS APP

The NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. Use the NHS App to:

  • Access your NHS Covid Pass
  • Check your symptoms with the NHS symptom checker
  • Find out what to do when you need help urgently
  • Book and manage appointments at your GP surgery
  • Order repeat prescriptions
  • Register to be an organ donor
  • Choose how the NHS uses your data
  • View parts of your medical records securely (see Detailed Online Access section below)

HOW TO REGISTER FOR THE NHS APP

You can set this up without coming into the practice to request this. Simply register with the NHS App through the link below and they will carry out checks to confirm your identity. The App will then securely connect to information from the practice. To keep your access secure, the App will send a security code to your phone each time you use it. If you have any issues using or downloading the app, check the NHS App help and support page at www.nhs.uk.

If you require extra help with the NHS App, please contact the NHS App Support Team.

SIGN UP FOR THE NHS APP

 

PATIENT ACCESS

Patient Access is a website and mobile app which gives you access to a range of GP services online, as well as access to your health records. Registering for the Patient Access service is easy and takes just a few minutes.

Patient Access online services allow you to:

  • Access your NHS Covid Pass
  • Order your repeat prescriptions
  • Book a routine appointment
  • Cancel an appointment
  • Change your contact details
  • Review your medications and known allergies
  • View parts of your medical records securely (see Detailed Online Access section below)

If you require extra help with Patient Access, please visit their online support page.

HOW TO REGISTER FOR PATIENT ACCESS

You can sign up for Patient Access here. Once you have signed up we will need to confirm your photo ID and proof of address so we can generate your Linkage Key, ODS Code and Account ID, with instructions on how to link your Patient Access account to the surgery.

You do not need to come into the practice to confirm your ID. Once you have signed up for Patient Access please use the option below to send us your ID electronically.

ID UPLOAD

PATIENT ACCESS SCAM ALERT

We have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.

We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on the Patient Access information security page here: https://www.patientaccess.com/security .

We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  

Email addresses used to register for Patient Access account are secure. Patient Access does not share any data and no data is ever saved or stored on any device you use to access Patient Access.

HOW TO APPLY FOR ADVANCED ONLINE ACCESS

If you'd like to use your online account to view your medical information or for proxy access to another patient's records, please visit the page below.

ACCESS TO MEDICAL RECORDS