How to Order a Repeat Prescription
Repeat prescriptions have to be approved by the doctor. You can get them from reception by giving three working days' notice. Please note that you can not order repeat prescriptions on the phone.
Patient Access is available to ALL our registered patients. Once registered, you can Order your Repeat Prescription online.
To register for this service, please click here.
When will my prescription be ready?
We require 72 hours (3 working days) to have your prescription ready.
The ‘working days’ are when the surgery is open (Monday – Friday).
|Received in surgery before 12pm||Collect in surgery after 1pm
||Ready to collect from your pharmacy*|
|Wednesday||Following Mon||Following Tues|
|Thursday||Following Tues||Following Weds|
|Friday||Following Weds||Following Thurs|
*If you have nominated a pharmacy where you collect from you may need to allow extra time.
Help Us to Help You
- Please only order what you need.
- Please order all your repeat items once in one go and not scattered over the month. This saves your time and ours.
- Please tell us if the quantity of some of your medicines are out of synch with the rest so as we can synchronise them.
- Please tell us when you stop medication so we can remove it from your repeat prescription.
- Please tell us if you are taking a different dose to that stated so as we can amend it.
Patients on repeat medication will have their medication reviewed at least once a year and may be asked to make an appointment with the GP or Practice Nurse. If you need to make an appointment notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow three full working days for regular prescriptions to be processed and remember to take weekends and bank holidays into account. Patients requesting acute items (those not on regular repeat) may have to wait longer. Patients using the postal service should allow longer.
You can arrange to have your medication delivered to your home by your local chemist. Please ask your pharmacist about this service.
Run out of your Medicines?
Community pharmacies are your first call for emergency prescriptions
If you run out of a prescribed medicine outside your GPs opening hours and need medication urgently, community pharmacies can get you an emergency supply quickly, even if you’re away from home. Please avoid using A&E to obtain medicines that you have run out of. Our A&E departments are intended for life threatening
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2017, the charges are:
- current prescription charge – £8.60 per item (£17.20 per pair of elastic hosiery)
- three-month PPC – £29.10; this will save you money if you need more than three prescribed items in three months
- 12-month PPC – £104.00; this will save you money if you need more than 12 prescribed items in a year
PPCs are available by 10 monthly direct debit instalment payments. The certificates allow anyone to obtain all the prescriptions they need for £2 a week.
Find out more about the prescription prepayment certificate.
If you need to access the services below, the medicines you're prescribed are free:
- medicines administered at a hospital or an NHS walk-in centre
- prescribed contraceptives
- medicines personally administered by a GP or provided via a patient group direction (PGD)
- medicines supplied at a hospital or clinical commissioning group (CCG) clinic for the treatment of a sexually transmitted infection, tuberculosis, or a mental disorder for those subject to a supervised community treatment order
There is further information about prescription exemptions and fees on the NHS website.