We are a friendly, modern Practice aiming to provide a caring and professional service, working in partnership with our patients to offer the best possible healthcare.
We value continuity and confidentiality and have a well-established reputation in the local community. Founded over 50 years ago, we are an up-to-date family Practice with a skilled team providing a range of first-class medical services.
We are also a teaching practice with a strong commitment to research and we are always looking to improve services for our patients’ benefit.
Primary Care Networks
What are they?
Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease, or suffer with mental health issues and may need to access their local health services more often.
To meet these needs, practices have begun working together and with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in primary care networks.
Primary care networks build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Clinicians describe this as a change from reactively providing appointments to proactively care for the people and communities they serve. Where emerging primary care networks are in place in parts of the country, there are clear benefits for patients and clinicians.
Our Primary Care Network - Healthwest
Our Primary Care Network is called Healthwest. The four practices that comprise our network are Pembroke Road Surgery, The Family Practice, The Student Health Service and Whiteladies Health Centre. Our network covers nearly 70,000 patients located in Stoke Bishop, Bishopston, Henleaze, Redland, Clifton, Hotwells and Cotham.
Our Primary Care Network staff include Will Shipp (Social Prescriber) and Laura Postelnicu (Clinical Pharmacist).
Pembroke Road Surgery
111 Pembroke Road
At the rear of the building you will find a wheelchair and pushchair access ramp. To gain access please press the buzzer at the back door. For ease of access this door is power assisted.
We have a designated wheelchair access toilet facility opposite Reception. There are also baby-changing facilities available.
We also have a lift which enables patients to get to the lower and upper floors of the building.
For those who wish to cycle to the Practice, bike racks are provided to the front of the building. Please use a bicycle lock as the Practice is unable to take any responsibility for the cycles.
The number 8 and 9 buses stop directly outside the Practice. Other bus stops are located within a short walk on Whiteladies Road. Please see the FirstBus website for more details and timetables.